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Contact Us

We’re Ready to Help

Need assistance? It’s easy to get in touch by phone, email, text, or chat.

Member Services Call Center

Our friendly team is available Monday through Friday from 7a.m. to 5p.m.

Call or Text 310.374.3436

Live Chat

Email sbcu@southbaycu.com

Request a Contact

Make an Appointment


More Ways to Reach Us

More Ways to Reach Us

We’re here for all your banking needs.

CU*Talk (24/7 automated phone teller): 855.250.2606

CU*Talk (24/7 automated phone teller): 855.250.2606

Text Banking: 462-47 (IM247)

Text Banking: 462-47 (IM247)


Important Phone Numbers

Call us securely at 310.374.3436 with general questions or concerns, or directly at one of the numbers below for specific issues.

Let us know if your card has been lost or stolen as soon as possible. Learn how to deactivate your card, request a replacement card, and what to do if you suspect fraudulent activity here.

Call 866.985.2273 to activate your South Bay Credit Union debit or credit card or change your PIN.

  • Contact us at 888.918.7322 immediately if you need to dispute a fraudulent transaction.
  • Review our Fraud FAQs and learn how to reduce your risk of identity theft and fraud here.

  • iPay GPS Units after hours support: 877.457.4729, option 2
  • Emergency Support for Mercury Car Warranty purchased through South Bay Credit Union: 800.654.8455
  • Loss Payee Notices (proof of insurance for auto loans): South Bay Credit Union, 312 N Pacific Coast Hwy, Redondo Beach, CA 90277