Contact Us
We’re Ready to Help
Need assistance? It’s easy to get in touch by phone, email, text, or chat.
Contact Us
We’re Ready to Help
Need assistance? It’s easy to get in touch by phone, email, text, or chat.


More Ways to Reach Us
We’re here for all your banking needs.
CU*Talk (24/7 automated phone teller): 855.250.2606
CU*Talk (24/7 automated phone teller): 855.250.2606
Text Banking: 462-47 (IM247)
Text Banking: 462-47 (IM247)
Send a Secure Document
Send a Secure Document
Fax: 424.275.4381
Fax: 424.275.4381
Important Phone Numbers
Call us securely at 310.374.3436 with general questions or concerns, or directly at one of the numbers below for specific issues.
- During Business Hours: 310.374.3436, option 3
- After Hours: 866.820.2871 (toll-free)
- Fraud Detection Work Center: 888.918.7313
- Contact us at 866.820.2871 immediately if you need to dispute a fraudulent transaction.
- Review our Fraud FAQs and learn how to reduce your risk of identity theft and fraud here.
- iPay GPS Units after hours support: 877.457.4729, option 2
- Emergency Support for Mercury Car Warranty purchased through South Bay Credit Union: 800.654.8455
- Loss Payee Notices (proof of insurance for auto loans): South Bay Credit Union, 312 N Pacific Coast Hwy, Redondo Beach, CA 90277