Security Resources
Protect Yourself – And Your Finances
Your security is our top priority. Discover how to reduce your risk of identity theft and potential financial loss.
Security Resources
Protect Yourself – And Your Finances
Your security is our top priority. Discover how to reduce your risk of identity theft and potential financial loss.
Identity Theft and Fraud Prevention
Identity theft is a growing problem, and millions of Americans have their identities compromised and used fraudulently each year. Explore these resources to help protect yourself from identity theft and fraud, and learn what to do if you think your identity has been stolen or compromised.
Keep Your Sensitive Information Safe
If you receive an email or phone call requesting verification of your personal or account information, DO NOT provide that information. South Bay Credit Union will NEVER ask for the following personal or account information via email, unsolicited phone calls, or text messages:
Social Security number
Social Security number
Account numbers or passwords
Account numbers or passwords
Security questions
Security questions
Personal identification number (PIN)
Personal identification number (PIN)
Monitor Your Credit
The Fair and Accurate Credit Transactions Act allows consumers to request one copy of their credit report for free every year from each of the three major credit reporting agencies (Equifax, Experian, and TransUnion).
South Bay Credit Union members can check their current credit score for free in It’sMe247 online banking, our Mobile Banking App, or SavvyMoney.
South Bay Credit Union members can check their current credit score for free in It’sMe247 online banking, our Mobile Banking App, or SavvyMoney.
Visit AnnualCreditReport.com to request your free credit reports and make sure that all your information is correct and up to date.
Visit AnnualCreditReport.com to request your free credit reports and make sure that all your information is correct and up to date.
Contact Us Immediately
If you think your South Bay Credit Union account has been compromised or you need to dispute a fraudulent transaction, please call our Fraud Direct line immediately at 310.374.3436, ext. 14.
Report & Recover From Identity Theft
If you think someone is using your personal information to open accounts, file taxes, or make purchases, the Federal Trade Commission’s website IdentityTheft.gov includes an interactive checklist to help you report and recover from identity theft. The FTC’s website is also available in Spanish.
Place a fraud alert and close accounts.
Place a fraud alert and close accounts.
Remove fraudulent charges from your credit report.
Remove fraudulent charges from your credit report.
Create a personalized recovery plan.
Create a personalized recovery plan.
Tips to Avoid ID Theft and Fraud
Review these tips to help keep your personal information safe, online and off.
- CU*Secure includes informative articles about current scams and valuable tips to protect your financial information from cybercriminals.
- The Federal Trade Commission provides identity theft and online security resources to help consumers report identity theft, report fraud, and get their free credit report.
- The Identity Theft Resource Center is a nonprofit organization established to minimize risk and mitigate the impact of identity compromise.
