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Member Services Call Center
Call or Text 310-374-3436
Monday – Friday 7:00am – 5:00pm
Live Chat during call center hours
CU*Talk (automated phone teller)
855-250-2606
24 hours a day, 7 days a week
Fax Number
424-275-4381
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SBCU@southbaycu.com
Request an Appointment |
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South Redondo Beach Branch
312 N. Pacific Coast Highway
Redondo Beach CA 90277
(get directions)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday |
9:00am – 5:00pm
9:00am – 5:00pm
10:00am – 5:00pm
9:00am – 5:00pm
9:00am – 5:00pm
Closed |
North Redondo Beach Branch
2023 Artesia Blvd
Redondo Beach CA 90278
(get directions)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday |
9:00am – 5:00pm
9:00am – 5:00pm
10:00am – 5:00pm
9:00am – 5:00pm
9:00am – 5:00pm
Closed |
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Torrance Branch
25360 Crenshaw Blvd.
Torrance CA 90505
(get directions)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday |
10:00am – 5:00pm
10:00am – 5:00pm
10:00am – 5:00pm
10:00am – 5:00pm
10:00am – 5:00pm
10:00am – 5:00pm |
Observed Holidays |
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ATM Locator
COOP Credit Union ATMs across nation plus 7-11 stores, Walgreens and Costco |
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Debit and Credit Card Lost or Stolen
310-374-3436 during business hours
800-528-2273 after hours/toll-free
812-647-9794 (international only)
Debit and Credit Card OmniShield/Member Security
If your card has been blocked by our security
dept please call 800-889-5280
Dispute Processing
800-808-6402
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Debit and Credit Card Activation
866-619-0245 or click here
Debit and Credit Card Custom PIN
877-267-6914
859-488-4134 (international only)
Mastercard 3D Secure Registration
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We are here to serve
| Sarah Aguilar, New Accounts & Loans |
loans@southbaycu.com |
| Ivette Plascencia, New Accounts & Loans |
loans@southbaycu.com |
| Eduardo Contreras, New Accounts & Loans |
loans@southbaycu.com |
| Cesar Reynoso, New Accounts & Loans |
loans@southbaycu.com |
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| Rosemarie Valdez, Mortgage Loans |
mortgage@southbaycu.com |
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| Edlina (Lina) Sagato, Branch Manager- Virtual Branch |
operations@southbaycu.com |
| Lauren Cox, Branch Manager- PCH |
operations@southbaycu.com |
| Nicole Santamaria, Branch Manager- Artesia |
operations@southbaycu.com |
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| Josephine Segismundo, Loan Servicing |
jsegismundo@southbaycu.com |
| Jerlene, Collections |
collections@southbaycu.com |
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| Maricela Jauregui, VP Member Services |
mjauregui@southbaycu.com |
| David Ellings, VP Lending & Collections |
dellings@southbaycu.com |
| Don Steinman, VP Finance |
dsteinman@southbaycu.com |
| Jennifer Oliver, President & CEO |
joliver@southbaycu.com |
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| Heather Steele, Marketing & Admin |
hsteele@southbaycu.com |
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Additional Contacts
Loss Payee Notices (proof of insurance for auto loans)
South Bay Credit Union, 312 N Pacific Coast Hwy, Redondo Beach CA 90277
iPay GPS Units after hour support:
877-457-4729, option 2
Emergency Support for Mercury Car Warranty purchased through SBCU:
800-654-8455
Text Banking Number (Find out more)
462-47
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